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WHERE ARE THE WHEELS MADE? 

Topolino wheels are lovingly handmade in Bethel, Connecticut, USA, where the designer watches over the manufacturing process, and each wheel is meticulously hand trued. 
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WHAT HAPPENS IF I BREAK A SPOKE?

Topolino's carbon fiber spokes are incredibly strong and tough. Further, these spokes are not subject to flex fatigue like steel spokes, because they cannot move where they join the hub and do not experience the bend and squirm associated with conventional steel spokes. A small cosmetic nick in the spoke should normally be no problem. If a spoke ever does somehow fail, half of the spokes and one side of the hub are removed and replaced as one modular piece. Although not as inexpensive as a traditional steel spoke, the process is relatively straightforward (no special tools) and these replacement "halves" are provided at a very reasonable cost. 
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WHAT IS THE WEIGHT LIMIT ON YOUR WX2.5 WHEELS?

Our wheelset has a 250 lb. user weight limit. 
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YOUR WHEELS ARE SO LIGHT. ARE THEY DURABLE AS WELL? 

While Topolino wheels are some of the lightest available anywhere, we achieve this through advanced materials and design, not by reducing the number of spokes or using thin flimsy components. We use a full complement of 20 spokes, coupled with robust hubs and rims to build our wheels. And long before a Topolino wheel is ever offered to the public, it must pass a litany of durability tests, both in our test lab and out in the field. Topolino wheels have proven themselves to be exceptionally strong and durable and are designed for everyday use. 
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CAN I USE TOPOLINO WX2.5 WHEELS FOR WHEELCHAIR SPORTS? 

We have designed and built all the WX2.5 wheels for the use most of our customers are looking for, which is normal use on everyday chairs. While we cannot recommend sports use for our everyday wheels, keep your eye out for exciting new sports-specific wheel models under development. 
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DO I NEED ANY SPECIAL TOOLS? 

No, Topolino wheels use only standard wheel building tools. Your local bike shop or DME should already have all of the tools necessary to repair and maintain your wheel should the need arise. 
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WHAT BEARING SPACING DO YOU OFFER? 

Our standard bearing spacing is 2.30” (outside-to-outside). By swapping out internal spacers, we offer other spacing options, including a 1.90” bearing spacing which is similar to Spinergy. In this case the bearing is recessed in the hub, and depending on your receiver set-up, you may have to adjust your receiver / axle sleeve to accommodate. 
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WHAT IS YOUR WARRANTY POLICY? 

We stand behind our product 100%. We will warranty our product against defects in materials or workmanship for one year from the date of original purchase. Please see the owner's manual for more specific information. And just because your older Topolino wheelset is no longer covered under warranty, it doesn't mean we won't service them. We want your wheelset to roll smoothly for many, many years. We have an extensive small parts catalog and very reasonable service prices. Anytime you need servicing we will be here to help you. Just call or email to schedule an appointment. 
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WHERE CAN I GET YOUR PRODUCTS? 

Our purchase web page always has the latest information on how to get our products.
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